Process Mapping Scope of Work

Jennifer Kimball ASKED

We're preparing an RFP for assistance with process mapping and process improvement in the areas of: service request/work order processing, asset management tracking/maintenance processes, permit application review and processing, and license application review and process. Does anyone have a scope of work that served you well? I'd like to compare with our draft document to check that we're on the right track. Thanks,

Jenny Kimball

Deputy City Manager

Rockville, MD