Experience with VOIP

Evan Berrett ASKED

Our City is preparing to procure a new phone system and we are looking at VOIP as a more cost-effective solution. While we are quite okay with 99% of it, we are a little apprehensive of what happens if our internet service is interrupted for any period of time. If your city uses VOIP, what do you have in place in case internet service is interrupted? Thanks in advance.

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