This article is intended to share experiences that may simplify the telecommunications issue for managers and to help local leaders make informed policy choices. The article discusses the use of fiber optic point of presence as a telecommunications source and a ten-step program recommended for communities that wish for a promising future in telecommunications.

This article discusses the necessity of reaching all citizens of a community, should an urgent event such as a natural disaster or a chemical spill occur. Several case studies and charts highlight and compare various notification methods such as television, radio, computer-generated announcements, civil defense sirens, police loud speakers, and door-to-door contacts. The author concludes that targeted telephone notification (TTN) is the best method of warning.

This article provides an overview of telecommunications services nationwide. It defines various terms, such as broadband communications, describes relevant federal laws and regulations, and discusses topics like access to broadband networks, future trends, and corporate competition.

This policy regulates the use of city owned wireless communication devices by city staff. Outlines conditions for assigning specific types of wireless devices, billing procedures, and procedures for reimbursement for the use of a personal wireless device for city business. Also summarizes conditions for employees to utilize a second, private phone line on a city owned cellular phone.

This fact sheet describes a federal initiative to promote 311 call systems to ease the overburdened 911 system and answer nonemergency community needs. Prepared by the U.S. Department of Justice, Office of Community Oriented Policing Services.

When a public safety emergency occurs in the city of Beachwood, Ohio (12,000), residents can obtain up-to-date information and instructions from the city’s own emergency radio station. By using the city’s reverse 911 system to direct listeners to the new radio station, the city can provide customized information that can be amended as the situation warrants. Mark Sechrist Police Chief City of Beachwood 2700 Richmond Road Beachwood, OH 44122 Phone: 216/464-1234 Fax: 216/292-1954 E-mail: Patrick Kearns Fire Chief City of Beachwood 2655 Richmond Road Beachwood, OH 44122 Phone: 216/292-1965 Fax: 216/292-1900 E-mail:

This article describes how some Colorado communities operate their public access television stations and the potential advantages of doing so. Reprinted with permission of the Colorado Municipal League.

Strategic initiatives for Winston-Salem, North Carolina (pop. 185,000), included redeveloping the downtown, retaining the 18- to 35-year-old population, and pursuing hi-tech economic development. Toward these ends, a bond issue funded the development of a six-block downtown area with wide sidewalks for outside dining and pedestrian-friendly shopping. Grants and low-interest loans helped 4th Street become known as 'restaurant row'. By overlaying that development with wireless technologies, the city was able to establish a wireless internet "hot spot" downtown, encouraging local students and others to frequent the downtown area as an extended cyber-café with free internet access. A cooperative effort of the city's information technology, redevelopment, transportation, communications, and marketing staff, the technology involved little up-front investment and continues to reap rewards for downtown businesses.

A fifteen-member Tech Task Force, consisting of business and government representatives, studied telecommunications service in Eagan, Minnesota, and explored potential roles for the city in spurring greater competition and service. This report includes key accomplishments, recommendations, community survey summaries, and a financial projection and analysis of the recommended changes.

Anoka County developed a public radio system in 2005 that has helped to improve emergency communication among the 911 central communications department, local police, and fire services.