Equity and Inclusion / Social Justice / COVID-19
A road map for avoiding, preparing for, managing, and recovering from a crisis [PM Magazine, May 2020]
PowerPoint presentation that accompanied the April 22 Webinar: Managing Crisis Communications During the COVID-19 Pandemic
CERC plans should be designed to communicate with key stakeholders, the public and the media, all of whom will play a vital, yet different role in how the community will respond.
Crisis Leadership involves getting your message to your audience quickly and directly. Here are some tips for managing the message during a disaster.
Knowing yourself and your limits is important in managing your stress during and after a disaster strikes.
Every month, PM asks local government management to offer their perspectives on a pressing question [PM Magazine, March 2019]
Roles and responsibilities of local government professionals in a crisis.
Commonsense suggestions that could make a definitive impact on overcoming the increasingly dire consequences of incivility.