Insight into how a communications office and police department work together to foster public trust through a strategic communication approach.
The first municipality in Florida to have a confirmed positive case [PM Magazine, May 2020]
Tips on how to minimize the potential negative impacts of social media on efforts to foster public confidence and trust.
Eight factors to consider [PM Magazine, January 2020]
Innovating Resident Engagement by Blending Technology and Old-fashioned Human Interaction [PM Magazine, November 2019]
What employees are asking for is consistent, timely communication that is meaningful, and that inspires them personally and professionally.
Managers who carefully tend to their governing bodies will harvest the rewards of good governance. [PM Magazine, June 2019]
Local Government Plays a Key Role [PM Magazine, May 2019]
ICMA shares three tips for local government managers on communicating and sharing ideas with elected officials.