Human Resources Director

City of Burlington, NC

Job Details

  • Job Function: Personnel Director
  • Salary: $90,000 - $111,945.
  • Position Type: Full Time
  • Population: 53,000
  • Where: PO Box 1358n , Burlington, NC
  • Form of Government: Council-Manager

Post Date: Feb 14 2019

Deadline: Mar 4 2019

To confidentially apply for this position, please go to and click on the Human Resources Director - Burlington link on the left side of the home page. All applications must be submitted online through the Developmental Associates application portal, not the City’s application site. Please note that it is not sufficient to submit only a resume. All inquiries should be emailed to The application review begins March 5, 2019 and onsite skill evaluations and interviews will be held in Burlington for selected finalists April 3-4, 2019. The City of Burlington is an Equal Opportunity Employer. The recruitment and selection process is being managed by Developmental Associates, LLC.


The City of Burlington, North Carolina, operating under a Council-Manager form of government, seeks an innovative, visionary and transformational Human Resources Director. The HR Director must be knowledgeable of HR best practices, adept at evaluating/updating existing HR programs/policies, and revising and/or developing systems that empower City departments to make sound and data-driven HR decisions. To achieve this, the HR Director must be an excellent communicator, collaborator, and strategic thinker who expects and delivers outstanding customer service to City employees. The HR Director will be part of the executive team providing leadership and oversight to develop and carry out the goals of the organization.

About the Community:

Burlington, in Alamance County, is a thriving city of more than 53,000 residents. Situated along the I-40/I-85 Corridor, Burlington’s origin spun from the railroad but in the late 1880’s the textile industry spawned and the City eventually became the location for Burlington Industries and many other significant textile mills. In addition to education, health and government services, the City is home to companies such as LabCorp (corporate HQ), Glen Raven (corporate HQ), Kayser-Roth, Gold Toe, Sheetz Distribution Center, and jet engine manufacturer Honda Aero (corporate HQ), among others. Nestled between North Carolina’s Triangle (Raleigh/Durham/Chapel Hill) to the east and the Triad (Greensboro/ High Point/Winston-Salem) to the west, Burlington has easy access to major metropolitan areas. With its temperate climate and close proximity to both the mountains of North Carolina and Atlantic Ocean beaches, Burlington provides residents the best of both worlds. In addition, Burlington offers its own recreational opportunities with award winning parks, access to rivers and trails and the Burlington Royals, a minor league baseball team. Additional information about the City is available at

About the Organization:

The City of Burlington operates under a Council-Manager form of government providing a full range of services to its citizens through 14 departments and employing 570 FTE plus over 500 part-time and seasonal employees. Departments include police and fire protection, animal services, construction and maintenance of streets and other infrastructure, traffic control, recreational activities, cultural events, and sanitation in the form of solid waste collection and recycling. The City also owns and operates three cemeteries, a golf course, a regional water treatment and distribution system, a sewer treatment and collection system, and a storm water fund. A citywide transit system, Link Transit, was successfully launched two and a half years ago.

About the Department and Position:

The HR Director reports to the City Manager. HR duties in Burlington are handled through a combination of centralized staff and a few decentralized staff in individual departments. The HR Director oversees a department with three HR staff performing recruitment, employee relations, compensation, and retirement functions. Additionally, the City’s Occupational Health Clinic with a full-time nurse and contract MD reports to the HR Director. The HR Director must work to ensure consistent application of HR policies and procedures across the City.

Given that staff is strong in carrying out the compliance function of HR, the focus of the HR Director is to transform the Department into a strategic operation. Goals will include streamlining and enhancing processes, such as recruitment and selection, while enabling department directors to make more efficient and sound HR decisions. The City is not just seeking a sound customer-service approach to HR, but one that is designed around the customer needs, while reducing legal liability. Thus, technological skills and the ability to lead change efforts are essential.

Key priorities, among others, for the next HR Director will be:

• strategically evaluating the City’s training and development needs to create initiatives that ensure effective employee development, engagement, retention, and succession planning;
• streamlining and enhancing the recruitment, hiring and onboarding system for new employees with an ongoing goal of ensuring that the City workforce reflects the community it serves at all levels;
• conducting an evaluation and making recommendations about compensation policy and practices to ensure a plan that both attracts and retains outstanding staff ;
• initiating a review of the performance evaluation system, identifying best practices and ensuring the revision/ development of a system that is consistently applied.

Qualifications: A minimum of a bachelor’s degree in Human Resources, Public Administration, or related field, master's degree strongly preferred, and 10 years’ progressive experience in human resources, which must include time as a director, assistant director of HR, or division manager of HR functions. HR certification (PHR, SPHR, IPMA-CP) or eligibility and desire to sit for certification are preferred. Extensive experience with evaluating and implementing HR technology solutions is desirable.

The Successful Candidate is:

• one who sees HR as a strategic function that impacts the employee experience from recruitment to retirement, moving beyond the day to day transactions of managing a large workforce;
• knowledgeable of best practices and trends, with significant breadth in the HR competency areas of recruitment and selection, benefits, classification and compensation, health and safety, employee training and development, diversity initiatives and performance management;
• confident and skilled in leading investigations related to employee relations matters and workplace incidents, then providing appropriate guidance to staff to resolve conflicts or disciplinary matters;
• well-experienced in applying technology to HR processes to enhance efficiency, transparency and effective decentralization;
• an excellent communicator who fosters teamwork through facilitative and collaborative approaches in leading cohesive and systematic change;
• a results-oriented leader who can effectively incorporate the input of multiple stakeholders to deliver collaborative solutions;
• a goal-oriented professional who thrives in a culture of high-performance expectations by ensuring metric-based evaluations of programs and timely, evidence-based changes as data warrant;
• a champion for employees regardless of department, tenure or position; and,
• an empowering leader who advocates for resources needed for delivering a cohesive HR vision throughout the City while working with groups and individuals to carry out the vision.

Salary and Benefits: The pay range is $90,000 - $111,945. Base salary and compensation are negotiable based on experience and qualifications. The City offers a comprehensive benefits package including a supplemental 401k program. Burlington residency is not required; however, given the nature of the work, residing in close proximity to the City limits is preferred.

Additional Information