- Job Function: Supervisor
- Salary: $63,462 - $85,674. annual
- Position Type: Full Time
- Population: 161,719
- Website: http://www.tempe.gov
- Where: 20 E. 6th Street, Tempe, AZ 85281
- Form of Government: Council-Manager
HOW TO APPLY
Post Date: Feb 9 2018
Please visit the website at www.tempe.gov/jobs to complete and submit the online application.
CUSTOMER SERVICES OFFICE SUPERVISOR (RC#900840)
Internal Services/Customer Services
Open until the needs of the City are met. First review date Friday February 09, 2018. This position may close at this time.
Annual Salary Range:
$63,462 – $85,674
Equivalent to a Bachelor's degree from an accredited college or university with major course work in finance, accounting, business, public administration or degree related to the core functions of this position.
The term “equivalent” means that directly related work experience exceeding the required work experience will substitute in equal time increments for college-level education, for example: one year of additional directly related work experience will substitute for one year of college education (30 credit hours).
Four years of increasingly responsible customer service experience, including one year of supervisory or lead responsibility, preferably involving public services such as utilities. This experience should also include the proficient use of software systems typically used in a customer billing environment.
Candidates must have the minimum amount of work experience. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.
Successful completion of initial probationary period is contingent upon passing an FBI background investigation. Based on position, referred applicants may be subject to additional testing which may include pre-employment polygraph, physical and drug screening.
For the complete job description go to:
This position is FLSA Exempt – not eligible for overtime compensation and/or compensatory time.
Employees in this position are represented by the Tempe Supervisors Association (TSA)