The Village of Algonquin is seeking an enthusiastic, self-motivated, and creative individual to join our team as a Management Analyst for the Community Development Department, with a focus on collaborative cross-department advancements, touching and impacting all Village operations. The position will assist in the creation of new organizational capabilities, both technical and people-driven, to ensure a steady stream of process improvements and innovations. The position is tasked with analyzing and improving upon standards and maintaining organizational awareness of new opportunities, strategies and technologies.
GENERAL DUTIES: This position is assigned administrative and management work designed to provide professional support to the Community Development Director, using a holistic strategic approach to act as a catalyst in fostering an innovation culture through the use of technology platforms and business model innovation. The position will assist in driving technology innovation and process improvement, building and bridging connections across various platforms Village wide. This role has the potential to expand/transfer to other operating areas of the Village based on organizational needs and the strengths and skill set of the successful candidate.
In the short term, this position will assist the front staff in the day to day functions of the department to ascertain a better understanding of the overall operations of the department. This experience will assist the position in the broader responsibility of providing a detailed analysis of all departmental functions in an effort to enhance the tasks, efficiency and customer service. These assigned responsibilities will aid the department personnel in the development and ongoing administration of a variety of village programs and services, and in the management of related administrative functions, as well as assist in the planning and/or execution of the administrative operations thus freeing top management for more in depth and specialized work. This position will include a strong focus on data analytic initiatives, which will be used to assist the Village in prioritizing, developing, and launching improved business models. This position will also assist with analyzing pro forma, review financing and incentive opportunities, and assist in the implementation of economic development strategies and initiatives.
Work assignments range from very specific and involved to very general responsibilities and are normally performed under minimal supervision and are subject to assessment through reports, conferences, and observation or results obtained. Assigned projects can include unique situations that arise in the village, sensitive or confidential issues, potential changes in village policies, or large-scale projects which require interdepartmental cooperation and coordination. This position assumes responsibility for assigned projects and will be required to analyze different approaches to projects and make recommendations and/or decisions on how to address and manage the project and related problems. Additional responsibilities may also include, assisting with or resolving resident complaints, and the preparation of materials for the village president, board of trustees, or advisory bodies of the village as directed. This position will also be responsible for assisting in answering phone calls and responding to questions and requests for service.
Education/Experience: The successful candidate should have a Master’s degree in Public Administration, Urban Planning, or a closely related field; a minimum of two years of experience in a similar position in local government administration, which shall have been at the level of administrative or management intern or higher; or any equivalent combination of training and experience.
Skills: The successful candidate must have comprehensive knowledge of the principles and practices of public administration and local government structure and services, working knowledge of local government organizations, policies, and contracts, knowledge of research and analysis methods, statistics, cost analysis, computer modeling, and report presentation, skills in independently conducting research, analyzing findings, writing clear and accurate reports, documents, and correspondence, strong organization skills.
The successful candidate must have outstanding organizational skills, a high degree of accuracy/attention to detail with multi-tasking capabilities, the ability to work independently and prioritize tasks to meet deadlines, to learn and perform any specialized operations of the department, and to work accurately with figures and numbers in our fast-paced environment. A high level of integrity in dealing with confidential and sensitive information is essential. The ability to communicate clearly and concisely, both orally and in writing, is key in this position. Must ensure best in class customer service is provided to both internal and external customers.
The successful candidate must have proven skills in using various social media tools as well as proficiency using technology including various software applications such as Microsoft Office Suite, Adobe Creative Suite, and GIS.