Job Title Technology and Innovation Director
Department Technology and Innovation
Posting Date September 2, 2021
Closing Date for Resumes/Applications Open Until Filled
Salary Range Negotiable
Comprehensive, Cost Effective Benefits Package: Medical, Dental, Voluntary Vision, Life and Disability Insurance; FSA; HSA; Retirement and Deferred Compensation programs; Paid Vacation; Paid Holidays; Employee Assistance Programs and Educational Benefits.
Status Full Time
The City of Saint Charles Human Resources Department is currently recruiting for the position of Technology and Innovation Director for the Technology and Innovation Department. The purpose of this position is to manage and direct assigned city information and computer processing systems including determining hardware and software requirements; designing and implementing systems; and resolving hardware and software problems. This position manages the operations of the Technology and Innovation department and its personnel. This work is performed under the general direction of the Assistant City Manager.
Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
• Plans, manages, supervises and monitors computer information systems hardware and software. Contacts vendors, initiates bidding process for information systems. Recommends hardware and software to various city departments.
• Develop, maintain, and enforces the Information Technology policies and standards throughout the organization
• Provides professional advice to other department directors and City staff regarding technology requirements.
• Participates in Department Director staff meetings.
• Determines work procedures, prepares work schedules and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations.
• Prepares long range capital improvement plan and implementation strategies for entire City
• Assists departments with budget requests for computer hardware and software.
• Prepares equipment and software specifications and requests for proposals.
• Supervises and performs implementation of new software applications.
• Contacts and assists departments regarding computer system design and implementation including selection, installation and staff training.
• Ability to develop and maintain a strategic technology plan.
• Creates computer training programs.
• Supervises department staff. Assigns tasks and projects and evaluates staff performance. Monitors staff projects, programming modifications/enhancements.
• Coordinates City MIS functions with other agencies and governmental units.
• Establishes and reviews system wide data backup procedures, storage and disaster and system failure recovery procedures, security measures and equipment, and virus scanning and network protection.
• Conducts or directs special projects as needed and directed.
• Prepares, monitors and administers department budget expenditures with respect to computer equipment, software, etc. in cooperation with department heads.
• Maintains knowledge of a wide variety of computer hardware and software applications and operations.
• Ability to enforce personnel principles and policies; and procurement rules and regulations.
• Ability to enforce Technology Policies and Standard throughout all City departments
• Participates in technical projects such as writing equipment specifications or developing computer programs for specified applications.
• Evolves our security strategy and oversees the cyber threat environment to protect the company’s assets
• Manages the relationship with various hardware, software, and service vendors
Additional Duties and Responsibilities
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
• Reviews MIS related publications.
• Setup new users on network, E mail, Internet, and other applications.
• Maintains user security for applications and reports security levels to departments on a periodic bases
• Monitors/reviews network management software.
• Diagnoses software operating problems.
• Conducts studies and analysis for special or major projects.
• Interviews potential IT personnel.
Minimum Training and Experience Required to Perform Essential Job Functions
• Master’s degree in Computer Science, MIS or related field
• Ten years MIS administrative experience with proficiency in Microsoft Network Environment, system design, networks, commercial software, MIS planning, project development and implementation; or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Additional Physical and Mental Abilities Required to Perform Essential Job Functions
Language Ability and Interpersonal Communication
• Ability to decide the time, place and sequence of operations within an organizational framework, and to oversee their execution.
• Ability to analyze and categorize data and information using established criteria, to determine consequences and identify and select alternatives.
• Ability to manage and direct a group of workers, including the ability to provide counselling and mediation.
• Ability to persuade, convince and train others.
• Ability to advise and interpret regarding the application of policies, procedures and standards to specific situations.
• Ability to utilize a variety of advisory and design data and information such as work requests, network management reports, budget reports, calendars, requisitions, purchase orders, hardware/software specifications, requests for proposals, contracts, service agreements, warranties, expense reports, flowcharts, trade journals, non routine correspondence, computer languages, program documentation, computer software operating manuals, accounting methods and technical computer hardware/software manuals.
• Ability to communicate orally and in writing with Director of Administration, Assistant City Administrator, City officials, City Department Heads, MIS staff, vendor representatives, City officials, computer users and technical consultants.
Additional Mathematical Ability
• Ability to apply algebraic and trigonometric formulas. Ability to interpret inferential statistical reports and/or formulation and equation data.
• Judgment and Situational Reasoning Ability
• Ability to apply functional reasoning in synthesizing information and functions, and ability to influence others in activities such as leading, controlling, managing, supervising and teaching.
• Ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.