Facilitation: A Skill to Run A Meeting or the Platform for Leadership

Discover how to foster effective decision making in work groups and teams.

Fee: $2,500 (client pays travel and lodging)

To reserve a workshop, inquire about Team Rates or for questions, send an email to:  workshops@icma.org 


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In many types of group situations, and particularly in complex discussions or those where people have different views and interests, good facilitation can make the difference between success and failure.

In today's workplace, leaders need to align people around common outcomes, achieve results in record time, engage employees, coach work teams and help the organization to learn quickly.  At the core of these roles is a series of skills that is best described as facilitative leadership.  This workshop features multiple opportunities for each participant to practice new tools and receive feedback.  Participants leave with invaluable core facilitation skills. The definition of facilitate is "to make easy" or "ease a process". What a facilitator does is plan, guide and manage a group event to ensure that the group's objectives are met effectively, with clear thinking, good participation and full buy-in from everyone who is involved. If your organization is challenged by meetings with fuzzy outcomes and frustration then it’s time to give your meetings, clarity of purpose and accountability that includes identifying who will do what by when that results from skillful facilitation.

(Addresses practices 4 - Staff Effectiveness  and 8 - Policy Facilitation and Implementation of the 18 core areas that are essential to effective local government management and can be used to maintain ICMA credentialed manager status. ) 

Learning Objective

Facilitation is a skill that promotes effective and efficient use of time, people and energy and provides a deliberate process that leads to specific outcomes. If you work with teams or citizen or staff groups you will gain strategies that will make those meetings productive. Facilitation has been identified as one of the key leadership skills especially in a democratic process.

What You Will Learn

Learn the steps necessary to facilitate and to determine role and outcome including specific steps to create shared civility

  • How do you ensure that everyone is engaged in the process?
  • Is your main role simply to stand by the flip chart and note down all the ideas?
  • What preparation do you need to do?
  • How do you manage the event, and how exactly do you pull the whole thing together?

Who Should Attend

Individuals who want to facilitate effective meetings and teams especially staff teams, leadership team, citizen standing committees and citizen groups. This is not a workshop for use with public council or board meetings of elected officials.

Workshop Leader

Felicia Logan, ICMA Director of Leadership Development 

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