Asking Police Chiefs the Right Questions to Make the Right, Data-Driven Decisions

Aug 07, 2019 - Aug 07, 2019
01:00 pm - 02:30 pm ET


Registration closed.


This ICMA University Online Classroom webinar provides tools to help make informed policy decisions by knowing what to ask of your police departments.

parked police vehicles

How many police officers do you really need? How well is your police department performing? Are "officers per 1,000" and "number of calls" really meaningful measures?

Join public safety expert, Leonard Matarese, as he addresses these questions and more. Participants will gain insight into data that will help you rethink the workforce allocation of your police department.

This session will cover how to:

  • Understand the difference between “calls for service” and “workload”
  • Quantify workloads in police departments by seasonal and weekday variables and identify whether personnel are allocated correctly
  • Get the metrics you need from police departments to make staffing decisions
  • Learn alternative strategies for handling calls for service
  • Establish goals and priorities and know what you need to analyze
  • Set measurable goals, identify performance problems, and apply strategies to follow the path of continuous improvement


  • Leonard Matarese, director of research and project development, Center for Public Safety Management

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Event Details


  • Aug 07, 2019 - Aug 07, 2019
  • 01:00 pm 02:30 pm ET
  • Registration Deadline: 08/08/2019


  • Member Price:$149.00
  • Non-Member:$249.00


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