Due to the spread of COVID-19, safety is our number one concern. ICMA staff will be teleworking beginning March 16 until further notice. Our bookstore will not be closed, please send your order details to Orders@icma.org and a member of our staff will reach out to you for payment information. Please let us know if you have any questions or concerns. Thank you.
ICMA BOOK (PRINT)
Member Price: 84.00
Non-member Price: 110.00
This print publication is NOT available online and must be ordered directly from ICMA. To order:
- Email: Orders@icma.org
- Telephone: 1-888-280-2370
- Regular Mail: ICMA Publications, Attn: Accounts Receivable, 777 North Capitol, NE, Ste. 500, Washington, DC 20002
Please note that all sales are final (no returns accepted unless the publication has been damaged in shipping)—no returns and no refunds.
Quantity Discounts: Purchases of 25 copies or more of a specific ICMA title are eligible for a 20% discount.
The Perfect Pair
This course, which consists of the combination of the Effective Supervisory Practices textbook and the Effective Supervisory Skill Building Study Guide, can be used in a variety of ways.
As a training program, the course provides all the ingredients you need to put together a thought-provoking, high-quality program for supervisors at all levels of your organization. Intended for groups who meet regularly to review information and develop skills through practice, application, and dialog, the textbook and study guide provide an effective curriculum for an internal training course. Together they also create a convenient resource for a book club or can be used as a self-guided development program and reference tool for an individual leader.
Training without the Travel!
This group course is the perfect tool for conducting in-house training sessions. Conduct the course where, when, and how you want. The flexible format allows you to meet when it’s most convenient for your employees and to tailor course materials specifically to suit their needs, experience, and abilities.
The course covers all aspects of supervision from planning and organizing to evaluating performance, from building a work team to addressing discipline problems. It also teaches skills that supervisors need to deal with new trends in local government, such as quality management; workplace diversity; and changes in technology, legislation, and values.