For Special Immigrant Visa requests, please email

Due to the spread of COVID-19, safety is our number one concern. ICMA staff will be teleworking beginning March 16 until further notice. Our bookstore will not be closed, please send your order details to and a member of our staff will reach out to you for payment information. Please let us know if you have any questions or concerns. Thank you.




Member Price: 37.95
Non-member Price: 49.95

This print publication is NOT available online and must be ordered directly from ICMA. To order:

  • Email:
  • Telephone: 1-888-280-2370
  • Regular Mail: ICMA Publications, Attn: Accounts Receivable, 777 North Capitol, NE, Ste. 500, Washington, DC 20002

Please note that all sales are final (no returns accepted unless the publication has been damaged in shipping)—no returns and no refunds.

Quantity Discounts: Purchases of 25 copies or more of a specific ICMA title are eligible for a 20% discount.

The Effective Supervisory Skill Building Study Guide provides review questions, worksheets, and learning activities to supplement the concepts and practices covered in the fifth edition of Effective Supervisory Practices: Better Results Through Teamwork, also published by ICMA. Together the study guide and book comprise a “course” designed to help both new and experienced supervisors become more skilled and successful at their jobs. It offers a framework for improving supervisory practices, supporting professional development, and ensuring high-quality public service. 

The Effective Supervisory Practices Skill Building course (study guide and book) helps

  • Broaden understanding of the roles and responsibilities of today’s local government supervisors
  • Connect theories of supervisory practice to real-life situations
  • Encourage thoughtful discussion among practicing supervisors to increase learning
  • Build confidence among supervisors by applying what is learned in the classroom to the day-to-day challenges of the job.

BEST BUY: We recommend purchasing the textbook and study guide together; for a description of this course offering, see Effective Supervisory Skill Building Training Course.

ICMA offers a bulk purchase discount for the purchase of any item ordered in a quantity of five or more: 5-49 copies 20% discount, 50-99 copies 25% discount, 100 or more copies 30% discount.