ICMA Open Access Benchmarking: Key Performance Indicators

Metrics selected by the ICMA Performance Management Advisory Committee for nationwide benchmarking.

Sep 21, 2017

The ICMA Performance Management Advisory Committee selected these 80 metrics for ICMA Open Access Benchmarking. This new approach is cost-free, software-neutral, and available to all local governments. An additional 54 metrics were selected for counties. (NOTE: This is a PDF of the metrics list. The related data, definitions, and data entry form are posted separately.)

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