September 2006 · Volume 88 · Number 8

The Use of “Lean” in Local Government Delving into how organizations can make continuous cost reductions a reality without undermining the value they deliver.  David Krings, Dave Levine, and Trent Wall, Cincinnati, Ohio.. Read article

Older Residents Can Become Smart Growth Advocates *

Sensitive development approaches and community design is important for older citizens.  Emily Salomon, Washington, D.C.. Read article

Best and Worst Methods of Calculating Impact Fees *

Why are the methodologies used to estimate fee levels coming under attack?  Emil Malizia, Chapel Hill, North Carolina. Read article

Starting a Police Department Dispatch Center: It’s Not Just the Technology *

How Elk Grove, California, went about creating a communications center that the police department can use.  John Danielson, Elk Grove, California. Read article

Letters *

Ethics

• Can We Support a Political Action Committee?
• Raising Funds for the YMCA

Corporate Partner Profile

Commentary *

• Performance Management Is Here to Stay
• Beyond Efficiency: Flexibility and the Realized Potential of Council-Manager Government

Exhibitors at ICMA’s 92nd Annual Conference

FYI *

Performance Matters

The Role of Citizen Surveys in Performance Measurement