Spending too much time and money on in-person trainings and other professional development activities? We thought so. ICMA's webconferences offer a cheap and easy way to train you and your staff across departments and at your own convenience.
For one small fee, you and your staff can watch and listen to our webconferences and ask our experts your toughest questions! These training events focus on specific management/leadership issues important to local government, providing practical solutions, strategies, and insight. Speakers include local government officials, consultants, and ICMA staff that have expertise on the particular subject.
There is no limit to the number of staff from your office participating in a webconference. In the room where staff will participate, all you need is a speaker phone and a computer. One registration fee gives you a unique access code for one phone line and a link to the web component. Please note: Additional phones lines require additional access codes, which means separate registrations for each additional access code you need.
These events address one or more of the 18 core areas that are essential to effective local government management and can be used to retain ICMA Credentialed Manager status.
On Demand Webconferences
On Demand Webconferences are a convenient way to “attend” webconferences on your own schedule. When you register for an On Demand Webconference, you’ll receive a link to access the archived event online for 90 days. This allows you and your staff to view the webconference at your convenience. Here's a preview of popular On Demand Webconferences that you might be interested in:
| TITLE||CATEGORY||DESCRIPTION |
|Asking Your Police and Fire Chiefs the Right Questions - To Get the Right Answers
||How many police and firefighters do you really need? How well are your public safety departments performing? As a local government manager, you have to make policy decisions based on the information you get from each department. This webconference will show you specific ways to understand the actual needs of your jurisdiction’s public safety agencies and methods to evaluate their performance
|Using Metrics to Improve Efficiencies and Transparency
||Performance Management and Measurement
||Within local government organizations, the understanding and use of metrics can be inconsistent. Metrics can help you cut waste and inefficiencies while improving performance and transparency. They drive behavior and during a fiscally challenged era, it’s critical to ensure that we are driving the "right" behaviors.
|The Unique Power of a Story: A Key Leadership Competency
||The stories we tell create our world. To move the world, we need to tell our stories. This webconference will introduce you to the power of story and narrative, and help you use that power to convey the challenges you face and the unique value you provide to elected officials and citizens.
|Fiscal Distress: Tools to Diagnose the Cause and Apply the Right Solutions
||Lead your organization to fiscal health by uncovering the root cause of its “ailments,” and then prescribing and applying the correct and most effective treatment options that will ensure fiscal stability. This webconference will show you how to use proven tools and techniques to achieve fiscal health in this tough economic climate. You’ll find out why traditional responses to financial crisis, such as across-the-board cuts, tax increases, or selling assets, are not typically the best treatments when trying to close the budget gap.
|Baldridge Basics: Steps to Becoming a High Performance Organizations
||Even with the continuing budget crisis in local governments, you can maintain services, reduce taxes for residents, increase your financial reserves, and avoid layoffs. Discover how the systematic, comprehensive approach of the Baldrige model can help you meet the challenges of greater citizen demands, improving quality with decreasing funds, maintaining a desirable organizational culture, and delivering cost effective results. With this approach, your local government can become a world-class organization.
|Innovative Local Government Marketing Strategies that Build Community Trust
||Marketing local government is about increased trust in government and creating goodwill. And especially in these tough economic times, you need that trust and goodwill more than ever. To have support from your community, you need to show the value of local government. This webconference will give you practical examples and proven no-cost or low-cost, innovative strategies that have realized measurable success--so you can take their ideas and apply them to your own community.
If your city/county registers for multiple ICMA web events during the year - and you'd like to make it easier for staff to get the member price (without having to always register under the member's ICMA login) - consider getting a subscription. With this option, you choose either a 3-token subscription or 6-token subscription. Then you can assign users on your staff to have access to the subscription.