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Webinar Series: Effective Supervisory Practices

Designed as a primer for new supervisors, this six-part series is a must for any jurisdiction looking to lead change, improve customer service, or strengthen communication between supervisors and staff.

effective supervisory practices, six-part webinar series NOW AVAILABLE ON DEMAND

Fee: $695 (member; this is a group rate for all staff)

$995 (nonmember; this is a group rate for all staff)  (Join ICMA) 

Register Here

 


There is no limit to the number of staff from your office participating in this webinar series. After registration, you will be emailed a request to provide names and emails of participants so that individual log-in information can be provided to them. Participants may view the webinar from their own workstations.

Leading and managing a community and staff can be an all-consuming challenge that leaves little time for local government supervisors to focus on their personal growth. For the third year in a row, the Effective Supervisory Practices Webinar Series is an opportunity to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants. Through live or on demand webinars, this series enables attendees to learn:

  • The difference between leading and managing
  • The tools to assist with establishing priorities and focusing work
  • How to hire the right people for your organization
  • The role in fostering a safe, harassment-free work environment
  • How good supervisors can motivate employees to become productive and fulfilled
  • How to turn a group of employees into a highly functioning team

What is the Effective Supervisory Practices Webinar Series?

This interative webinar series will demonstrate principles covered in Effective Supervisory Practices (5th Edition). Hosted by experienced managers and local government experts, this program is designed to impart real-life experience, best practices, and sound advice in the areas most important to a manager’s day-to-day role. 

Who is Right for the Program?

The Effective Supervisory Practices Webinar Series is designed as a primer for new supervisors. It not only offers pragmatic recommendations about the day-to-day duties of a supervisor, but also offers guidance for addressing the more complex challenges all managers confront as they seek to effectively communicate, motivate, and model ethical decisions to lead a team.

Program Details

All programs will take place from 1:00 pm to 2:30 pm Eastern.

Session One: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics

Session Two: Sharpening Your Focus: Strategic Planning, Managing Workflow, and Budgeting 

Session Three: The People Part: Hiring and Onboarding, Fostering Accountability, Evaluating Performance

Session Four: Raising the Bar: Motivating Employees and Customer Service

Session Five: The HR Stuff: Ensuring a Safe, Respectful, Harassment-Free Workplace

Session Six: The Great Communicator: Team Building, Communicating, Leading Change

effective supervisory practices - training guide

REQUIRED READING: Effective Supervisory Practices, 5th Edition and Effective Supervisory Skill Building Study Guide. To order, call 770-280-4171. All sales must be prepaid with credit card or check, and all sales are final (no returns accepted unless the publication has been damaged in shipping).

International city/County Management Association

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  • Washington, DC 20002-4201
  • 800-745-8780/202-962-3680
  • Fax: 202-962-3500
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