Fee: $299 per person, ICMA, GFOA, IPMA-HR, NFBPA Members*; $399 per person, Nonmember; Fee includes: morning and afternoon snack breaks; lunch will be provided.
*IPMA-HR, GFOA, NFBPA members receive the ICMA member rate.
Are You Asking Your Police and Fire Chiefs the Right Questions?
How many police and firefighters do you really need?
How well are your public safety departments performing?
Are "officers per 1,000" and "number of calls" really meaningful measures?
Does "MORE" and “FASTER” really translate into “BETTER” AnD “SAFER”?
Are you being told that adding more paramedics will improve medical outcomes?
Do you need help controlling the costs of your public safety workers' staffing and hourly schedules?
WHAT YOU WILL COVER
As a local government manager, you have to make policy decisions based on information you get from the different departments. The toughest departments from which to get accurate, measurable information are the police and fire departments. Police and fire chiefs have their own jargon—and few city managers have training in emergency services management. The key is asking the right questions so that you get the right answers.
Join Leonard Matarese, ICMA’s director of research and public safety programs, and Thomas Wieczorek, Director of the ICMA Center for Public Safety Management for an intensive full day workshop designed to give you the tools and skills to understand the actual needs of your jurisdiction public safety agencies and to evaluate their performance.
IN THIS WORKSHOP YOU WILL LEARN HOW TO:
- ESTABLISH GOALS AND PRIORITIES
Learn what you need to know to analyze and quantify what the workloads are in the police and fire departments.
Identify whether personnel are allocated correctly to meet the workload demand.
- GET THE METRICS YOU NEED TO ACCURATELY QUANTIFY SERVICE NEEDS
Get your police department to be able to tell you what percentage of its officers’ time is tied up on actual calls.
Identify the number of firefighters and amount of equipment that is really necessary; deal with low use of firefighters and;
Learn what the Evidence Based EMS systems should look like.
- MAXIMIZE HUMAN AND CAPITAL RESOURCES
Identify performance problems, and apply strategies to follow the path of continuous improvement.
This intensive, full day workshop will provide you the keys to reduce costs and improve services by asking the right questions so that you get the right answers.
(This workshop addresses Practice Group 3 - Functional and Operational Expertise and Planning)
WHO SHOULD ATTEND
- Chief Administrators, Department Heads, HR Profesionals and Managers
- Participants in the ICMA University Web Conference, Asking Your Police and Fire Chief the Right Questions to Get the Right Answers. In this workshop format, you will delve deeper into the issues presented in the 90-minute webconference. Plus there will be an expanded presentation about the workload analysis and the EMS sections and a discussion of mergers and consolidations including public safety departments.
Feedback from our workshop
"Very interesting and provocative."
"Outstanding, well worth the time."
“I now know the type of critical thinking necessary to properly manage public safety."
"Will definitely help me to better work with my police and fire chiefs. Thanks! "
Fee: $299 per person, ICMA, IPMA-HR, GFOA, NFBPA Members*; $399 per person, Nonmember; Fee includes: morning and afternoon snack breaks; lunch will be provided.
**IPMA-HR, GFOA, NFBPA members receive the ICMA member rate.
All Class Times
8:00 a.m.–4:00 p.m.
Who Should Attend
ICMA Director of Research and
Public Safety Programs
ICMA Director of Public Safety
|Palo Alto, CA
Palo Alto Downtown Library
270 Forest Avenue
Palo Alto, CA 94301
Lake Forest, IL
800 North Field Drive
Lake Forest, Illinois, 60045
Registration is closed.
Ft. Lauderdale, FL
City of Fort Lauderdale
Beach Community Center
3351 NE 33rd Ave
Fort Lauderdale, Fl 33308
Register for Ft. Lauderdale, FL
First Floor Training Room
777 North Capitol St., NE,
Washington, DC 20002
Register for Washington, DC
Registration Deadline: June 4
Meet the Presenters:
Leonard A. Matarese, M.P.A., ICMA-CM, IPMA-CP, Director of Research and Public Safety Programs A veteran with over 43 years in city management and public safety, as well as a nationally prominent author and speaker, Leonard Matarese leads the ICMA Public Safety Services Team. After a distinguished career as a city manager, public safety director, police and fire chief, and human resources commissioner, Mr. Matarese now directs an outstanding group of consultants, each with their own record of creating innovative, cost effective public safety solutions. Mr. Matarese has held state-wide office in a police chiefs association, been elected president of one of the largest regional police chiefs associations in the country, and served as the chair of a major federal anti-narcotics and counter terrorism strike force. He currently serves as ICMA’s representative to advisory boards on U.S. Department of Justice and Department of Homeland Security projects.
In addition to his public safety experience, Mr. Matarese is an ICMA credentialed manager and holds an International Public Management—Human Resources Certified Professional credential. He has a bachelor’s degree in Political Science and a master’s degree in Public Administration.
Thomas Wieczorek, Director of the ICMA Center for Public Safety Management A former city manager, public safety director, and police officer, Tom Wieczorek manages ICMA’s Center for Public Safety Management, focusing specifically on the fire service. Prior to his current position at ICMA, Tom was the executive director of the Center for Public Safety Excellence, a national organization addressing fire accreditation.
Tom is a frequent speaker at national events and has a long history of achievement in local government. He is the past president of the Michigan City Management Association, was a gubernatorial appointee on transportation and asset management issues in Michigan, and currently represents ICMA on the National Fire Protection association’s 1710 career committee. In 2000, Tom received ICMA’s Mark E. Keane Award for Excellence, the organization’s highest award.
Questions: contact Felicia Littky at firstname.lastname@example.org for more information.
Cancellation Policy: ICMA reserves the right to cancel any workshop. If we cancel a workshop, we will notify you as soon as possible. ICMA may cancel a workshop that does not meet minimum registration requirements or due to inclement weather. If ICMA cancels a workshop, paid registrants will be given full refunds. Rescheduled workshop information will be posted on the ICMA website at the event listing and registrants will be notified via email. For any cancellations that are made more than 30 days prior the workshop, you will be charged a non-refundable administrative fee of $35 for 1-day events and $75 for 3-day events.Cancellation requests made between 7 and 30 days prior to the start of the workshop will be charged a minimum of 50% of the original workshop fee. No refunds will be available for cancellations within one week of the workshop. Please take this into account when you sign up for a workshop. If you cannot attend a workshop, you have the following options: Send another organization representative at no extra cost; Receive a voucher for any other workshop of equal or lesser value. Vouchers must be used within one year of the date of issue; Receive a refund (minus administration costs) in the same form as payment.