Improve Customer Service with 311/CRM Technology

ICMA can help your jurisdiction determine if a 311/CRM system makes sense for your community.

311

ICMA | Blog

The ICMA|blog is your one-stop shop for new and noteworthy local government resources and will regularly feature posts on sustainability by local government experts.

ICMA | Blog

What We Do

The center facilitates and manages applied and survey research, communication and outreach and professional development programs.

What We Do

International city/County Management Association

  • 777 North Capitol Street, NE Suite 500
  • Washington, DC 20002-4201
  • 800-745-8780/202-962-3680
  • Fax: 202-962-3500
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