National Study of Public Health Shared Administrative Services

Learn how local public health departments are sharing administrative services to meet citizen needs.

Access the report

Improve Customer Service with 311/CRM Technology

ICMA can help your jurisdiction determine if a 311/CRM system makes sense for your community.

311

Sustainability Blog

Check out the new sustainable communities blog featuring posts by ICMA members and other local government experts.

Sustainability Blog

What We Do

The center facilitates and manages applied and survey research, communication and outreach and professional development programs.

What We Do