Online Civic Engagement: The Emerging Trend of Turn-of-the-Year Topics
11 days ago
When government agencies seek feedback from their constituents via computers, phones and tablets, then these governments can augment the quantity and diversify the demographics of participants. Online engagement also offers analysis and reporting tools that improve government insights into their...
Putting the “Performance” into Performance Management
18 days ago
One of the biggest challenges of performance measurement is acting on data once they have been collected. Even with the best research methods, the implications of data are far from self-evident and implications are needed before action occurs. To understand...
Feds may be down, but local government still strong
Jan 27 2015
In today's Government Management Daily came the headline, "Satisfaction with Federal Services Hits All-Time Low." Apparently the trend in Americans' satisfaction with the federal government has now dipped a point below its previous low from 2010 . That's bad but...