ICMA Program Centers
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January 25, 2017
Do you qualify for a Certificate in Performance Management? You may be closer than you think.
January 10, 2017
How are you progressing toward goals for efficiency, quality, and timeliness in local government services? And how do you know? This is a good time for a performance checkup.
November 10, 2016
ICMA’s Certificates in Performance Management recognize leading practices and results.
November 7, 2016
It's time to revisit policing metrics to zero in on what's important, what the measures mean, and how data should be reported to the public.
September 28, 2016
See how Tacoma, Washington, is leveraging data and evidence to enhance quality of service for residents.
July 25, 2016
ICMA will discontinue ICMA Insights™ and enhance other resources for local government performance management.
July 14, 2016
Certificates in Performance Management recognize local governments that demonstrate a commitment to collecting, using, and sharing performance data.
June 28, 2016
Performance measurement is a key tool for assessing and improving local government services. Managers and their teams identify the service areas that are critical for...
May 26, 2016
Three recipients of Certificates of Excellence in Performance Management from ICMA were highlighted in recent profiles focusing on the importance of data in tracking and...
April 28, 2016
Managers can have difficulty figuring out how to measure progress toward community priorities such as "quality of life." But it can be possible to "measure the unmeasurable."
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