The ICMA Insights™ comparative performance management and analytics platform is no longer available for new enrollments or renewals. Because the practice of local government performance management is one of the key pillars of professionalism, however, ICMA is building consensus around the key metrics local governments should collect. With an agreed-upon set of metrics, cities and counties can compare with one another, share successful practices, and continuously improve public service delivery and internal efficiencies.
ICMA offers a wide array of other resources to assist local governments in their performance management programs and activities, and we invite you to take advantage of them:
For information, contact firstname.lastname@example.org.