The ICMA Center for Performance Measurement (CPM) has been in existence since 1994 to assist local governments in improving the quality, effectiveness, and efficiency of public services through the collection, reporting, analysis, and application of performance information. The programs and activities of CPM are governed by the CPM Leadership Committee.
Leading and managing local governments requires understanding the performance of a jurisdiction across a range of criteria. A key ICMA initiative is to help local governments use performance data to establish goals and outcomes in budget decisions; set targets of performance; compare to and learn from other jurisdictions, and communicate service and financial improvements to citizens.
For more information about the ICMA Center for Performance Measurement (CPM) please view the programs and resources available on our website:
Programs- CPM offers a number of programs that allow your jurisdiction to understand your performance and compare to other cities and counties.
Resources- CPM offers various books, reports, articles, and services on many topics relating to performance measurement.
Partners- Learn about the other organizations and businesses that CPM has partnered with to better serve you.
Participants- View a list of local governments that currently participate in CPM in your area.
News- Read the latest news from CPM.
Events- Explore upcoming CPM and ICMA events.
Contact Us- The CPM staff is happy to talk with you about CPM and the many benefits of joining one of our programs. Please contact us by e-mail (cpmmail@icma.org) or by phone (202-962-3562) for more information.