ICMA / Priorities / Performance Management & Analytics

Performance Management and Analytics

An Unprecedented Partnership

ICMA, with over 100 years of local government management expertise, partners with the leading developer of performance analytics software, SAS®. Our cutting-edge performance management and analytics platform brings together the best of both worlds, a customized product designed to meet the unique needs of city and county managers and the very latest technology used by Fortune 500s across the world.

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"Public managers seek greater insight into their organizations today more than ever before. ICMA’s new performance management and analytics solution, powered by SAS, will reveal the knowledge to drive higher performance in any organization.”

—Randall Reid, Director, ICMA Center for Performance Analytics


A Cutting-Edge Software Solution

Customized to meet the needs of professional local government leaders and the communities they serve, our performance management and analytics solution will provide greater insight for professional local government managers and elected officials into their organizations through data collection, comparative metrics, and advanced analytic tools.


Affordable, Comparable, and Scalable

By offering a core set of well-defined and comparable measures on a dynamic, world-class performance management and analytics platform, communities can easily collect, clean, report, benchmark, and analyze their data. In addition, our platform is built on tiers, meeting communities where they are and helping them get to where they want to be in performance management and analytics.


A Holistic Approach 

“You can think of the entire good-to-great framework as a generic set of input variables that correlate strongly with creating the outputs of greatness. Any journey from good to great requires relentlessly adhering to these input variables, rigorously tracking your trajectory on the output variables, and then driving yourself to even higher levels of performance and impact.”

—Jim Collins, Good to Great and the Social Sectors

 Our performance management and analytics platform:

  • Provides more direct control over setting priorities and allocating resources, while providing greater transparency and stronger accountability to the communities you serve.
  • Encourages communities to collaborate, share, and learn best practices from a worldwide network of city and county leaders to improve the quality of life for their citizens.
  • Will be supported by training, professional development opportunities, and technical assistance to help communities create effective, efficient, and data-driven local governments.

Software options 


Informational software platform demonstrations will begin in June 2014 with enrollment opening in July 2014.




For more information or to reserve a seat for a software demonstration, contact Kira Hasbargen at khasbargen@icma.org or 202-962-3606.