ICMA / Membership / Credentialing / Application & Reporting

Credentialing Application & Reporting

Information about how to apply for and renew ICMA's voluntary credential

We are pleased to announce that on Monday, May 23, we launched a new credentialing application and renewal software to enhance and improve your user experience. 

Accessing the new software - watch the video below!

A PDF version can be found here: Navigating the Credentialing System

Asking questions or requesting assistance

If you have questions about the Credentialing Program or the new software, please e-mail credentialing@icma.org or call 202-962-3556 (Jenese Jackson) or 202-962-3582 (Amanda Relyea). 

If you need password assistance, contact ICMA’s Member Support Team at 1-800-745-8780 or membership@icma.org.


International city/County Management Association

  • 777 North Capitol Street, NE Suite 500
  • Washington, DC 20002-4201
  • 800-745-8780/202-962-3680
  • Fax: 202-962-3500
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