Social networking focuses on building online communities of people who share interests and/or activities, or who are interested in exploring the interests and activities of others.

Social Media and Citizen Engagement

Gone are the days when you could tally Facebook “likes” and Twitter “followers” as measures of social media success. Today, it’s not just about who you know, but what you are saying to them and whether or not they are...

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Groups

Local Government Marketing

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Wikis

Alliance for Innovation Social Media Wiki

The social media revolution is being embraced by local government. This wiki has been...

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Questions & Answers

Facebook Contests/Sweepstakes

0 answers

Social Media

5 answers

Cultural Competency

3 answers

Most effective use of Social Media

3 answers

Recent Documents

Engaging the Connected Citizen

Advice | Hyland Software | 2013

The Social Media Experiment in Government: Elements of Excellence

Advice | GovLoop | 2013

ICMA 2012 Digital Use Survey Results

Survey | ICMA | 2012

Social Media Return on Investment

Report or Article | Spencer Stern | 2012

4.5/5

Social Media usage in the workplace policy

Sample Government Document | Mark A. Sisson, Police Chief, City of Christiansburg | 2012

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Topic Leaders

The following individuals have been identified as leaders in this area.

Miller, Tracy

Senior Strategist, County of Sarasota
Sarasota, FL

People with Expertise

The following individuals have identified themselves as being knowledgeable in this area.

Jensen, Erik

Management Analyst, Village of Gurnee, IL
Gurnee, IL

Bowles, Scott

Economic Development Coordinator, Town of Florence
Florence, AZ

Bonnemann, Tim

Founder and CEO, Intellitics, Inc.

Thomas, Golden

Consultant
Austin, TX

Hovet, Michele

Chief Information Officer, City of Arvada
Arvada, CO

Cloud, Chris

Executive Assistant to the Board of Commissioners, Allen County
Fort Wayne, IN

Blog Posts

Technology Trends - Cause for Anxiety or Opportunity?

Jerry Schulz

How to use Social Media—from the perspective of a social media user

Maxwell Moline

The Future of Crisis Communications: Technology and Social Media in Crisis Response

Maximize Your Presence on the Internet!

Maxwell Moline

7 Things I Learned about #SocialGov

Juniper Korkie

Getting Community Buy-In: Crowdfunding to Raise Dollars for Sustainability

Katherine Takai

New on the Knowledge Network

Katharine Greenlee

Social Media and Natural Disasters

Keith Strigaro

Using Mobile Apps for Citizen Engagement

Keith Strigaro

The Business Case and Content Strategies for Social Media

Keith Strigaro

Social Ideation: Using the Internet to Gather Citizen Ideas

Keith Strigaro

Demos of city services mobile app to be featured

Rick Aronhalt

Just Announced: Social Media Web Conference

Rick Aronhalt

Hurricane Isaac--FEMA Social Media Resources

Keith Strigaro

New on the KN: Paraguay, police cars, and personality assessments

Peter Dunn

The Internet and You

Joshua Rauch

Council relations, parking, and social media: New on the KN, July 8-14

Peter Dunn

WEBCONFERENCE 6/27: Citizen Engagement Goes High-Tech: How GIS Can Propel Your Social Media Efforts

Rick Aronhalt

Cash Mobs: A Tool for Growing Local Economies and Farmers Markets

Sean McLendon

Announcing ICMA's Sustainable Communities Blog

Tad McGalliard

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Related Topics

Technology

See also

Social Media Engagement Guidelines

2010 ICMA Video Contest

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