311 Systems Helped Communities Prepare for Hurricane Irene

As Hurricane Irene moved up the east coast, 311 customer service technologies and social media helped citizens stay in contact with their local governments for important messages about storm preparation.

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*HANDBOOK - Introduction, Summary, and Contents

This is the introduction chapter, executive summary, and Table of Contents of the PDIR guidebook...

1. Preparedness & Mitigation (Phase 1)

This chapter of the handbook covers the Preparedness and Mitigation as the first phase of...

2. Immediate Response (Phase 2)

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Disaster Debris Removal Contract

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Disaster Recovery - Towing Response

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Emergency Operations Center Activation

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What is the role of libraries in disaster response and recovery?

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Recent Documents

Keys to Resiliency in Recovering from a Disaster Part...

Conference Document | Susan Kammeraad, Campbell Community & Regional Resilience Inst., Thomas J. Wieczorek, ICMA Center for Public Safety Management, Andy Felts, College of Charleston, and Jane Kushma, Jacksonville State University | 2011

Keys to Resiliency in Recovering from a Disaster Part...

Conference Document | Susan Kammeraad, Campbell Community & Regional Resilience Inst., Thomas J. Wieczorek, ICMA Center for Public Safety Management, Andy Felts, College of Charleston, and Jane Kushma, Jacksonville State University | 2011

Keys to Resiliency in Recovering from a Disaster Part...

Conference Document | Susan Kammeraad, Campbell Community & Regional Resilience Inst., Thomas J. Wieczorek, ICMA Center for Public Safety Management, Andy Felts, College of Charleston, and Jane Kushma, Jacksonville State University | 2011

Keys to Resiliency in Recovering from a Disaster Part...

Conference Document | Susan Kammeraad, Campbell Community & Regional Resilience Inst., Thomas J. Wieczorek, ICMA Center for Public Safety Management, Andy Felts, College of Charleston, and Jane Kushma, Jacksonville State University | 2011

Hurricane Preparedness

Report or Article | Lorenzo Williams, Assistant Manager, Public Safety Communications Division, Orange County, Florida | 2011

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Topic Leaders

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Glenn, Steven

Operations Manager, Emergency Management, Atkins
Raleigh, NC

Howser, Beth

Strategic Sales Manager, Atkins
Chantilly, VA

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The following individuals have identified themselves as being knowledgeable in this area.

McKay, Ryan

Point-of-Dispensing (POD) Planning Manager, New York City Department of Health and Mental Hygiene

Knepper, Ronald

Technical Coordinator, Atkins
Pittsburgh, PA

Simmons, Joretta

Project Manager, Atkins
Raleigh, NC

Flax, Lisa

Project Manager, Atkins
Jacksonville, FL

Hagg, Laura

Senior Business and Proposal Development Manager, ICMA
Washington, DC

Carmichael, John

Boone, NC

Blog Posts

Local Governments Solving National Issues

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Irene Reminds Local Governments to be Prepared for Emergencies

Alexandra Iannolo

ICMA Members in the News: Week of May 23

Pooja Varma

In tornado's wake, the path to recovery

Peter Dunn

Mississippi Floods Emphasize Local Government’s Role in Disaster Recovery

Paul Scher

Disaster puts focus on reverse 911

Mike Ellis

Automated Weather Warning Systems

Mike Ellis

8 Emergency Notification System Resolutions

Mike Ellis

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