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Management

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Special Session - Just Added to Conference Agenda: "Are You Asking Your Police and Fire Chiefs the Right Questions to Get the Right Answers?"

How many police and firefighters do you really need? How well are your public safety departments performing? Are "officers per 1,000" and "number of calls" really meaningful measures? The key is asking the right questions so that you get the right answers. Don't miss this special session of “Are You Asking Your Police and Fire Chiefs the Right Questions to Get the Right Answers?”

Maximize Your Training Opportunities!

Johnson City, TN Pete Peterson receives Manager of the Year Award

Catawba County, NC Assistant County Manager Wins Statewide Honor

Innovative, Creative Programs and Leaders Recognized by ICMA

Groups

MCCMA Members

A private group for members of the Maryland City ...

138 members

First Time Administrators

This ICMA-members-only, Knowledge Network group is a meeting place for ...

73 members

Alliance for Innovation Management & Innovation Group

A group for Alliance for Innovation members to discuss management ...

6804 members

Senior Executive Institute--Class of 2005

We shared two weeks together learning about ourselves and exploring ...

3 members

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Wikis

Alliance for Innovation Ambassador Wiki

This wiki is used to provide Alliance for Innovation Ambassador information.

Innovation Ambassador Wiki

This wiki is used by Alliance for Innovation Ambassadors to share information and content.

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Questions & Answers

Budget 101 Presentation

2 answers

Group/Team Incentive Plans

1 answer

Weekly Manager's Report

3 answers

Community Input Process

2 answers

Recent Documents

Elements of Community Readiness for a 311-CRM System

Advice | Cory Fleming and Spencer Stern, ICMA and GFOA | 2010

Call 311: Citizen Engagement and 311 Case Study

Case Study | Anne Phelan, ICMA | 2010

Village of Schaumburg’s Talent Management Program

Award | 2010

ICMA 2009 State of the Profession Survey

Survey | Evelina Moulder, ICMA | 2009

Kansas City 3-1-1 Action Center, City of Kansas City, Missouri

Case Study | David Eichenthal, Cory Fleming & Nish Keshav, The Ochs Center for Metropolitan Studies, ICMA | 2009

Topic Leaders

The following individuals have been identified as leaders in this area.

Carlee, Ron

Chief Operating Officer, ICMA
Washington, DC

O'Neill, Robert

Executive Director, ICMA
Washington, DC

Rapp, Craig

Director, ICMA Consulting Services, ICMA
Washington, DC

People with Expertise

The following individuals have identified themselves as being knowledgeable in this area.

Schroyer, Scott

Assistant Public Works Director - Utilities, City of Hudson
Hudson, OH

Williams, Maya

Management Analyst, City of Fremont
Fremont, CA

Plummer-Morgan, Sonja

Librarian, City of Presque Isle
Presque Isle, ME

Duvall, Michael

County Manager, County of Graham
Robbinsville, NC

Coleman, James

Lady Lake, FL

Achen, Mark

Senior Advisor Colorado & Utah, Range Rider Colorado (volunteer), ICMA/CCCMA
Grand Junction, CO

Articles

Special Session - Just Added to Conference Agenda: "Are You Asking Your Police and Fire Chiefs the Right Questions to Get the Right Answers?"

20 August 2010

Maximize Your Training Opportunities!

5 August 2010

Only those workshops that meet the minimum attendance requirement will be offered. Sign up today!

Johnson City, TN Pete Peterson receives Manager of the Year Award

22 July 2010

In honor of his outstanding performance and 19 years of public service, Johnson City, TN City Manager Pete Peterson was named Manager of the Year by the Tennessee City Management Association (TCMA). The award is presented by TCMA each year to acknowledge Tennessee managers, administrators, or assistants who have made exceptional contributions to their profession.

Catawba County, NC Assistant County Manager Wins Statewide Honor

15 July 2010

Catawba County, NC Assistant County Manager Lee Worsley has been honored with the Outstanding Assistant Manager Award for 2010 from the North Carolina City and County Management Association. The award was presented to Worsley on June 26, during the Association’s annual Summer Seminar.

Innovative, Creative Programs and Leaders Recognized by ICMA

1 July 2010 | Washington, D.C.

Eleven local governments and four individuals have been recognized for their outstanding contributions through ICMA’s 2010 Annual Awards Program. Award winners will be celebrated during the 96th ICMA Annual Conference, October 17-20, 2010, in San Jose, CA.

ICMA Establishes HuffPost Blog

21 March 2010

Postings highlight benefits of professional local government management.

Community Building: Ed Everett, (former) City Manager, Redwood City, California

10 March 2010

Ed Everett, former city manager, Redwood City, California, gives compelling examples of the effectiveness of community building. He talks about how “all things start with small units,” and describes how a fire department crew brought the community together for a fundraiser for a child with cancer, who had no health insurance.

How Top Performers Thrive

15 February 2010

In his February Governing column, ICMA Executive Director Bob O'Neill discusses the keys to high performance and their implications for local governments.

Your Employer Brand as a Talent Magnet?

1 January 2009 | Winter 2009

“Organizations need talented people a lot more than talented people need organizations.” Baby Boomers, Generation X, Generation Y, Millenials . . . the composition of your agency’s workforce is dramatically changing, and the impacts on the workplace from these and other demographic changes is unprecedented. The traditional practices used by the public sector as it relates to recruiting and retaining top-flight talent are often antiquated and ineffective, and the result is a situation that demands a “do things different, do different things” approach.

Alternative Work Schedules: Recent Research & Practice

1 January 2009 | Winter 2009

One of the interesting phenomena in the world of innovation is how something old can become new again. This is certainly the case with alternative work schedules. While technically not a new program, alternative work schedules, such as the four-ten hour workweek, have seen a recent resurgence. With the cost of motor fuels reaching new heights during the summer of 2008, many employees and organizations started to wonder if there were better ways to structure the workweek to lessen the economic impact of these rising energy costs. Additionally, the recent economic downturn has increased the fiscal pressures facing local governments and the importance of finding efficiencies in governmental operations. One frequently suggested alternative is the 4/10 workweek, as employees can decrease their travel cost by 20 percent, creating an immediate cost savings for the employee, along with potential benefits for organizations and citizens.

An Interview with Jaime Casap

1 January 2009 | Winter 2009

Jaime Casap, an Arizona State University adjunct professor who also works for Google, has an expansive background in organizational management and brings insight and innovation into the issues of human resources and organizational culture.

ICMA Participates in Global City Indicators Program

6 January 2010

Based on its reputation in performance measurement and management, ICMA has been invited to sit on the advisory board for a global city indicators program.

Economic Crisis Necessitates New Way of Doing Business for City, Town, and County Governments

23 December 2009

Results from ICMA survey of more than 2,200 localities lllustrate effects of financial crisis, offer glimpse into “new normal” for localities

Applying the Concepts of Peter Block's Community: The Structure of Belonging

28 October 2009

A recent audioconference examined how public managers can apply the concepts of Peter Block's book, Community: The Structure of Belonging, to building a new sense of community.

Is the Stimulus Working?

23 October 2009

ICMA releases new paper that discusses innovative ways to evaluate the effectiveness and outcomes from the investment.

Commemorating 85 Years of Ethical Leadership

4 May 2010

A year-long celebration launched at the 95th Annual Conference in Montréal, highlighted the importance of the ICMA Code of Ethics to the profession.

Case Study: University of North Carolina Administered Project

2 September 2009

University of North Carolina - Using 'Corporate-Style' Benchmarking to Improve the Performance of Local Governments: Examining the Development Review Process

Case Study: Corpus Christi, TX

27 August 2009

This begins a series of case studies applications submitted to the Alliance for Innovation as potential presenters at the annual Transforming Local Government Conference. The City of Corpus Christi, TX's case study is the first in the series - Leveraging An Enterprise-Wide Computerized Work and Asset Management System to Improve City Wide Service Delivery

Overland Park keeps triple

25 August 2009

Three bond rating companies cited Overland Park's strong financial position and planning as reasons to give the highest bond rating possible. Fitch Ratings gave Overland Park an "AAA;" Standard " and Moody's Investors Service gave the city an "Aaa." Each is the highest rating possible from the agencies. "Solid financial performance, including very strong reserves and a low tax rate, boosted by stellar fiscal management," were reasons Standard & Poor's gave Overland Park its highest credit rating.

Sunnyvale, CA Launches New Economic Program

8 June 2009

The City of Sunnyvale, CA has launched a major program that promises to bring millions of dollars in projects to reality, with some to begin work in as little as six weeks.

Blog Posts

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Questions

Leslie Beauregard asked

8 days ago

Budget 101 Presentation

I am looking to refresh our Budget 101 presentation and ... View answers and respond

Budgeting Citizen Engagement Finance and Budgeting Management Performance Based Budgeting

2 Answers

0 Votes

Howard Risher asked

9 days ago

Group/Team Incentive Plans

I have been asked by the federal Office of the ... View answers and respond

Employee Awards and Recognition Management Performance Measurement

1 Answers

0 Votes

Philip Kiraly asked

13 days ago

Weekly Manager's Report

The Village of Northbrook is looking to improve our weekly ... View answers and respond

Management

3 Answers

0 Votes

Toni Shope asked

14 days ago

Community Input Process

Has your organization undertaken a community input process on how ... View answers and respond

Budgeting Citizen Engagement Management

2 Answers

0 Votes

Donald Gloo asked

21 days ago

GF Reserve Policies

I am posting this question on behalf of a city ... View answers and respond

Management

8 Answers

1 Votes

Tracy Miller asked

27 days ago

Redevelopment of Blighted Condominium Sites

The City of Wellington, FL is interested in any best ... View answers and respond

Community Development Management Sustainability

3 Answers

0 Votes

Toni Shope asked

28 days ago

Progression into Paid or Full-Time Fire Fighters

How has your organization progressed from an all volunteer to ... View answers and respond

Budgeting Finance and Budgeting Fire Management

7 Answers

1 Votes

Danielle Noble asked

29 days ago

Doing Business with Arizona-based Companies

The City of Santa Monica is looking for information to ... View answers and respond

Management

8 Answers

-3 Votes

Wayne Sommer asked

29 days ago

Advancing e-learning for you...

Most of you have had the opportunity to partake in ... View answers and respond

Leadership Management Personal Development Professional and Personal Development Professional Development

3 Answers

1 Votes

Scott Sorrel asked

30 Jul 10

Single Year versus Multi-Year Budgeting

Has anyone done a comparative analysis with pros and cons ... View answers and respond

Budgeting Finance and Budgeting Financial Management Management

3 Answers

0 Votes

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Documents

Groups

138 Members

3 Questions

9 Posts

Membership: Closed (Approval required to join)

MCCMA Members

A private group for members of the Maryland City County Management Association. View group page

Management

73 Members

4 Questions

16 Posts

Membership: Closed (Approval required to join)

First Time Administrators

This ICMA-members-only, Knowledge Network group is a meeting place for administrators new to the profession to exchange ideas, share documents, or post questions and comments. Although you might be the only manager in your community, on the Knowledge Network, you can find a community of other managers going through the ... View group page

Career Resources Council-Manager Relations Job Readiness Management

6804 Members

4 Questions

4 Posts

Membership: Closed (Approval required to join)

Alliance for Innovation Management & Innovation Group

A group for Alliance for Innovation members to discuss management and innovation issues, strategies, practices and techniques. View group page

Innovation Management Performance Measurement

3 Members

0 Questions

0 Posts

Membership: Closed (Approval required to join)

Senior Executive Institute--Class of 2005

We shared two weeks together learning about ourselves and exploring our call to public service. We establshed some great relationships. Let's build on that experience to encourage and support each other in our careers. View group page

Management Personal Development Professional and Personal Development

24 Members

0 Questions

0 Posts

Membership: Closed (Approval required to join)

ICMA Awards Evaluation Panel

The Awards Evaluation Panel evaluates the nominations to ICMA's Annual Awards Program and selects the recipients of the Professional and Program Excellence Awards, which are conferred at each year's annual conference. Seventeen members, representing each of ICMA's six regions and including several at-large positions, serve on the panel for either ... View group page

Innovation Leadership Management

20 Members

2 Questions

3 Posts

Membership: Closed (Approval required to join)

Small Communities

This is a members-only group for managers, administrators, and other employees of small communities to share ideas and ask and answer questions. View group page

Management

11 Members

1 Questions

7 Posts

Membership: Closed (Approval required to join)

Indiana Municipal Management Association (IMMA)

The Indiana Municipal Management Association (IMMA) is non-profit, non-partisan organization composed of professional local government managers. Funding is provided by annual dues paid by individual and corporate members. The organization is governed by a Board of Directors both elected and appointed and managed by an Executive Director provided ... View group page

Citizen Engagement Council-Manager Form of Government Customer Service and Satisfaction Economic Development Leadership Management Organizational Culture Performance Measurement Professional Development Service Delivery