We did an online only survey a couple of years ago paralleling the ICMA Citizen Survey by sending a link to randomly selected residences. Response was very light, but was consistent with earlier surveys doen by the city. The link:
https://www.surveymonkey.com/sr.aspx?sm=rBNaVi6vCVVf3Qe68hSSs9QTLSwmoV7T3173cxGb24s_3d

Robert,
Before High-Priced Consultants, Inc. shows up telling you what you need to do, you might try contacting a local college or university to see what faculty or institutional resources they might have to assist you. Also, consider some other forum, such as neighborhood focus groups or discussion circles, to drill down past the typical survey "1 to 5" rating scale. Has the governing board bought into the value of the survey? If not, be aware that there may be powers working behind the scene to stifle participation and even actively resist the effort. Just a few cents' worth.

As an alternative to an expensive, conventional survey, consider using an online public comment platform -- such as Peak Democracy Inc's Open Town Hall: http://www.OpenTownhall.com .

I would echo Lawrence's recommendation - check with local colleges or universities' marketing departments. You may find a professor willing to use your survey as a class project.

Thomas Miller, president of the National Research Center is hosting a web conference on Policy Surveys on 9/6. There will be a lot of helpful information on the topic. Here is the link:
http://learning.icma.org/store/seminar/seminar.php?seminar=13359

We just did a community survey online through survey monkey. Let me know if you'd like more details.

For the last four years (two survey cycles) Vancouver, WA has done both a scientific survey and a SurveyMonkey-type parallel survey with the same questions. The questions sound like what you are looking for and can be used freely:http://www.cityofvancouver.us/performance.asp?menuid=10462&submenuID=17767&itemID=17769