Question

Facebook as a Tool for Better Service?

  1  
Alex Carmichael

I am a staff member at a county library system in a small community and I have been tasked with revamping the system's facebook page. My director would like me to develop strategies to increase the page's usefulness as well as policies and procedures for content and upkeep. Can anyone offer any suggestions?


Answers

 
  1  
Alexandra Iannolo

Hello,

Similar questions have been previously asked on the Knowledge Network. You might find their answers helpful for your question as well.

This question is about implementing a social media program. The answer links to a number of articles and reports about best practices for local government initiatives.
http://icma.org/en/icma/knowledge_network/questions/kn/Question/21591/Enterprise_social_softwaremicroblogging_platforms_in_Local_Government

Another question was asked about policies for maintaining social media websites. You can view a list of sample policies in the answer.
http://icma.org/en/icma/knowledge_network/questions/kn/Question/21576/How_to_handle_personal_vs_professional_social_media_accounts

Ali Iannolo
Knowledge Network Intern
aiannolo@ICMA.org

Your Answer

Please sign in to post your answer.


This Question

Asked
Jan 3 2012
Answers
1
Latest Activity
Jan 6 2012