This Delray Beach, Florida, report focuses on how the city's Management Information Systems (MIS) Division can support city goals and objectives as set forth by the city commission and staff. Includes four complementary plans:

• MIS Strategic Plan, which states the division's vision, mission, core values, and goals and objectives
• MIS Tactical Plan, which examines current infrastructure and support systems and presents recommendations to improve operations
• MIS Business Interruption/Business Continuity Plan, which offers short-term and long-term strategies to ensure continued support to vital city services in the event of emergency
• MIS Project Work Plan, an annual schedule for use at the individual and management levels to monitor and track progress against goals.