by ICMA
Download: E-Government 2011 Survey Summary (PDF, 479 Kb)
Results of a 2011 survey conducted by ICMA in collaboration with Dr. Donald F. Norris and Dr. Christopher Reddick, the survey examined local governments' use of e-government, including the types of online transactions, use of cloud computing, positive changes that e-government has introduced, and barriers to e-government.
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