Advice

Elements of Community Readiness for a 311-CRM System

by Cory Fleming and Spencer Stern, ICMA and GFOA

A checklist of elements communities should have in place prior to implementation of a 311-CRM system.

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Year
2010
Jurisdiction Type
Nonprofit
Population Range
N/A
Copyright
ICMA
Source
Elements of Community Readiness for a 311-CRM System

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