Explore our Frequently ASked Questions below:
- What are your advertising rates for job postings?
- How do I place an ad?
- How long is my ad active?
- In what newsletters can my ad run?
- What are the ad deadlines for the newsletters?
- What happened to my old employer login?
- Can I pay by purchase order (without a credit card)?
- How soon will my ad be available after I submit it?
- Can I get a receipt or invoice?
- What's this about Topic Areas?
- Why is the population data different than our actual population?
- I need to make changes to my job ad. How can I do that?
- Do you accept faxed or emailed job ads?
- What's coming next?
- I have another question!
What are your advertising rates for job postings?
Advertising rates have recently changed (in your favor!) with the launch of our new Job Center! Detailed advertising rates are available in the menu on the right.
How do I place an ad?
Our system is self-service, and newly designed to be intuitive and easy, as well as integrated into our Web site and Knowledge Network. Starting on icma.org/careers, you can find "Post a job" in the center of the page, or go to the "Employers" link at the top, or using the image at the bottom left. Existing account holders can begin entering an ad right away.
New customers will need to create for a free account. We will soon have a series of short video tutorials to help get you started.
How long is my ad active?
Ads are active for 60 days, and renewable easily from your account page. CAO ads also expire after 60 days, but you may renew these ads at no extra charge. Executive searches can take time, and ICMA does not want communities burdened by additional costs for search if the first listing did not generate a sufficient candidate list.
If your ad is still live beyond the application deadline or you want to take it down early, you can take it down early by viewing the live ad and select the "remove this job ad" link in the text just below the job title (you will only see this text if you are signed-in).
In What newsletters can my ad run?
ICMA has two electronic newsletters for distributing job notices:
Advertisers should determine the level of exposure they would like for the opportunity and select issues accordingly. Current subscription rates are updated on the Advertising Deadlines page.
Both newsletters are electronic-only, and emailed in HTML format to subscribers. Leadership Matters is an ICMA member benefit. The current issue of the Leadership Matters, Nonmember Highlights can be found at icma.org/newsletter/59.
- As of May 15, both newsletters are now weekly, and distributed every Tuesday. To ensure your job ad is included in the Tuesday newsletter you want to start your ad, post it in our system by the Friday before. It's that easy!
- By default, ALL ads are included in Leadership Matters for no additional charge.
- In ad rates, price is per newsletter not per issue of the newsletter. So your ad will appear in every issue of the newsletter you select for the ads' live duration (as each newsletter is weekly, that's typically eight issues).
- CAO and Deputy CAO ads appear in both newsletters, inclusive of the price.
What are the ad deadlines for the newsletters?
The Advertising Deadlines calendar is available in the menu to the right. The newsletter deadline is the Friday prior to the issue being sent the upcoming Tuesday.
What happened to my old employer login?
If your employer account was created before February 20, 2012, your old employer login has been deactivated, and is no longer necessary. Now all you need is your main ICMA login to post a job. One universal ICMA login! Note, this is not an ICMA or AFI member login. All you need is a free ICMA/AFI account and you're all set to post a job.
CAN I PAY by purchase order (without A CREDIT CARD)?
Absolutely - purchase orders are integrated into the new platform for local government employers. Advertisers that do not work for the local government where the job opportunity is located (recruiting firms, for example) may request PO access by emailing firstname.lastname@example.org.
The mailing address is printed on the top of the invoice/receipt, all purchase order payments can be sent to:
PO Box 79403
Baltimore, MD 21279-0403
How soon will my ad be available after I submit it?
Ads go online immediately, even when using the purchase order option. If you would like your ad to have a delayed launch, email email@example.com before you complete the payment process and let us know. We can work on the back end to code your ad for a delayed posting.
can I get a receipt or invoice?
Yes! Receipts and invoices are built-in to the new system! Under My Account, you can see your complete jobs history and print out a receipt or invoice copy at any time. You will also receive a copy of your receipt or invoice by email after your ad has been completed. Ads include complete cost and payment information, as well as a copy of the job ad.
What's this about Topic Areas?
Topic areas are a feature of ICMA's Web site and Knowledge Network, where you can find a complete list of topic areas. This is one of several features that sets ICMA's Job Center apart from the competition.
Topic tags help your job opportunity appear across our Web site, in topic pages, groups, and near relevant questions. For example, an ad for Sustainability Manager would appear in the Sustainability topic page, in the Sustainability group, or with the Brownfields or Solar Communities groups, helping your ad reach a wider and more relevant audience beyond direct visits to the Job Center or in the newsletter distribution.
The topic area you select is also the section your ad will be grouped with in the job section of the newsletters (though CAO and Deputy CAO ads will appear under their own heading). You can select one primary topic (for display consistency). In the future we will add back the ability to have additional tags.
Why is the population data different than our actual population?
One of the nice new features of our Job Center is that when you enter your organization’s name, it auto-populates lots of data (pulled from our database). That makes it easier for you, and keeps all the ads consistent. You can edit your organization information once it's populated, using the "Edit organization info" button at the bottom-right before moving to the next tab on screen.
We draw our population data from the most recent census (currently 2000). As soon as the final 2010 census data is available we will update our tables. In the meantime, you can change that data when you place your ad. If you have state-certified population data that is more recent, please email it to firstname.lastname@example.org and we will update our table. We anticipate the new data will be available in June, 2012.
I need to make changes to my job ad. How can I do that?
We've recently made an improvement to allow employers to edit their ad copy! Fields you can edit are:
- Text of your ad
- Department selection (for newsletter placement and Knowledge Network Tagging)
- Job Location
- Salary Range
- Application Deadline, Start Date
- ICMA-CM Credential
- Reference #
- How to Apply
To edit an ad, select the "edit" button for the ad you want to change on "my job ads," If you need to make a change to a field that is related to cost (job function, newsletter or other distribution) email email@example.com and we can assist you.
Do you accept faxed or emailed job ads?
ICMA does not accept job advertisements sent by FAX or email. Our platform was built to be self-service. Staff are available to help with Web issues, discuss strategies for getting the best return on your advertisement investment, troubleshoot system errors, and general platfrorm assistance. It's really easy! Give it a try, and let us know if you run into any trouble.
What's Coming Next?
With a new integrated system, we're able to make future investments. If you have feedback or ideas, please complete the user survey included in each Job Center invoice/receipt. Here are some of the things we have in the works:
- Job seeker profiles (expanded from Who's Who)
- Community profiles - build a profile for your community to help the job seeker understand your environment
- Mentor match
- State affiliate posting
- More advertising options
- Location info (e.g. distance from target location), weather, cost of living, and other data to assist the job seeker
- Reporting tools
Have a look at the Release Updates (coming soon) page to see what's been rolled-out, and when.
I Have another question!
If you have a question that wasn't answered here, or a suggestion to improve our job board, email firstname.lastname@example.org and we'll be glad to help!