ICMA / About / Overview

Organization Overview

ICMA is the premier organization of professional local government leaders building sustainable communities to improve lives worldwide.

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A Member-Driven Organizational Culture

ICMA, the International City/County Management Association, advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build better communities.

ICMA identifies leading practices to address the needs of local governments and professionals serving communities globally. We provide services, research, publications, data and information, peer and results-oriented assistance, and training and professional development to thousands of city, town, and county leaders and other individuals and organizations throughout the world. The management decisions made by ICMA's members affect millions of people living in thousands of communities, ranging in size from small towns to large metropolitan areas.

    ICMA Leadership Team

    What we do

    Leadership Team implements the strategic priorities identified by the board and provides the policy direction necessary to ensure that the organization is fiscally and programmatically sound and responsive. The team consists of ICMA’s Executive Director, COO, and leaders of each of the key organizational outcome and support teams, including: Member Services/Professional Development/Information; Research & Technical Assistance/Performance Management & Analytics; International Programs; Brand Management, Marketing and Communications; Human Resources; Finance; and Information Technology.

    How we serve local government professionals

    The team makes policy decisions and provides the day-to-day management oversight required to ensure the organization’s ongoing success. Activities include developing and implementing an annual budget and financial plan; providing responsive service to members and others with an interest in local government; establishing and maintaining funding partnerships; and attracting and retaining a motivated, talented, and professional staff.

    Contacts

    Contact Bob O’Neill, Executive Director (202-962-3610); Uma Ramesh, Chief Operating Officer (202-962-3621); or Regina Anderson-Ford, Sr. Executive Assistant to the Executive Director (202-962-3528), for more information about the team and its work.

    Executive Board

    ICMA’s 21-member Executive Board acts in the capacity of directors, overseeing the organization’s financial, member-related, and programmatic affairs and selecting the ICMA president. The board also enforces the organization’s Code of Ethics, which governs the professional and personal conduct of the membership. The board meets quarterly.

    The ICMA Executive Board is made up of the president, president-elect, past president, and 18 vice presidents. Three vice presidents are from each of the organization’s five U.S. regions (e.g., the Northeast, Southeast, Midwest, Mountain Plains, and West Coast); with the remaining three vice presidents coming from countries outside the U.S.

    Finance, Contract Management, and Facilities and Office Administration

    What we do

    The Finance, Contract Management, Facilities and Office Administration Team ensures that ICMA is fiscally sound. This includes operating with a balanced budget, complying with funder regulations, and safeguarding ICMA’s interests in financial and contractual matters. We are also responsible for maintaining a safe, productive, and attractive workplace.

    How we serve local government professionals

    By maintaining internal controls, conducting accurate and timely transactions, ensuring regulatory compliance, and providing a comfortable working environment, we support staff in their daily operations, enabling them to better serve ICMA’s members and other constituents.

    Contacts

    Contact the following staff for more information about the team and its work: Sabina Agarunova, sagarunova@icma.org, 202-962-3547.

    Human Resources

    What we do

    The Human Resources Team supports ICMA staff from hire to retire. We ensure that the organization employs competent, team-oriented individuals who are accountable to one another and work collaboratively and ethically. The team is the custodian for ICMA’s personnel policies and procedures, and administers all staff benefits.

    How we serve local government professionals

    The team supports all employees with respect and confidentiality. We encourage personal growth and professional development for individuals and their teams, enabling them to better serve ICMA’s members and other constituents.

    Contacts

    Contact Carla Mazique, cmazique@icma.org, 202-962-3684, for more information about the team and its work.

    International Programs

    What we do

    Through its International Programs, ICMA provides donor-funded technical assistance, training, professional development, and information resources to meet challenges faced by local governments in developing and transitioning countries. We do this by leveraging the expertise of local government professionals and experienced international consultants and by creating networks and partnerships among cities and counties in the United States and their counterparts in other countries.

    How we serve local government professionals

    We serve local government professionals by promoting the values of professionalism, transparency, civic engagement, and ethics as we build local capacity that will endure after our involvement ends. We also provide opportunities for professional and personal enrichment to members and their senior staff who participate in international partnerships.

    Contacts

    Contact David Grossman, dgrossman@icma.org, 202-962-3550, or Judit Deilinger, jdeilinger@icma.org, 202-962-3520, for more information about the team and its work.

    Information Technology

    What we do

    The Information Technology Team helps ICMA use the power of technology to become more efficient and effective at achieving its mission. The team’s work includes network management, user support, application and web development, and business intelligence.

    How we serve local government professionals

    The team’s extensive technical support enables ICMA staff to provide excellent customer service and to explore creative applications of technology with members, partners, and others.

    Contacts

    Contact Michael Cannon, mcannon@icma.org, 202-962-3577, for more information about the team and its work.

    Brand Management, Marketing and Communications

    What we do

    The team provides and promotes mission-driven and market-focused resources and strategies that create value for local government management professionals. We deliver quality content in an accessible format so our members and clients can put that content to work in their careers and communities. One of the team’s key strategic priorities is the Life, Well Run campaign to raise awareness of and appreciation for the role of professional local government managers.

    How we serve local government professionals

    We support ICMA members and other local government professionals by providing accurate, compelling, and timely information and by creating awareness of the importance of professional local government management as well as facilitating connections that help them bring strong leadership to their communities.

    Contacts

    For more information about the team and its work, contact Ellen Foreman, eforeman@icma.org, 202-962-3511.

    Member Services/Professional Development/Information

    What we do

    The Member Services, Professional Development and Information Team provides members at all career stages with the information, training, and support they require to build and lead strong communities.

    How we serve local government professionals

    We provide members with critical information, leadership and professional development, a worldwide professional network, and other valued benefits that help them advance their careers and meet the challenges inherent in leading today’s towns, cities, and counties.

    Contacts

    Contact Martha Perego, mperego@icma.org, 202-962-3668, for more information about the team and its work.

    A Member-Driven Organizational Culture

    ICMA, the International City/County Management Association, advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build better communities.

    ICMA identifies leading practices to address the needs of local governments and professionals serving communities globally. We provide services, research, publications, data and information, peer and results-oriented assistance, and training and professional development to thousands of city, town, and county leaders and other individuals and organizations throughout the world. The management decisions made by ICMA's members affect millions of people living in thousands of communities, ranging in size from small towns to large metropolitan areas.

    A Member-Driven Organizational Culture

    ICMA, the International City/County Management Association, advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build better communities.

    ICMA identifies leading practices to address the needs of local governments and professionals serving communities globally. We provide services, research, publications, data and information, peer and results-oriented assistance, and training and professional development to thousands of city, town, and county leaders and other individuals and organizations throughout the world. The management decisions made by ICMA's members affect millions of people living in thousands of communities, ranging in size from small towns to large metropolitan areas.

    Research and Technical Assistance/Performance Management and Analytics

    What we do

    Through our ICMA staffed research centers and through effective partnerships with subject matter experts, RTA promotes the application of leading practice strategies in numerous topic areas including: sustainability, performance management and analytics, civic engagement, high performance organizations, priority-based budgeting, shared services, public safety, and more.

    How we serve local government professionals

    The Research and Technical Assistance centers conduct research in partnership with government, academic, nonprofit, and private-sector organizations to identify and develop leading management practices. We deliver education and training on these leading practices and, where appropriate, provide technical assistance in their implementation.

    Contacts

    Contact Tad McGalliard, tmcgalliard@icma.org, 202-962-3563, for more information on the Centers and their work.

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