These are only sample indicators and descriptors for fire and emergency medical services areas. The entire Center for Performance Measurement Program includes several hundred indicators and descriptors.
Service Descriptors
- Population Served (not including mutual aid)
- Square Miles Served
- Total Operating Expenditures
- Number of Stations
- Staff By Type
- Provision of EMS Transport Services
- Use of Volunteer/Paid-on-Call Staff
- Minimum Staffing Requirements
- Demographic Characteristics
- Sworn
- Civilian
Fire Suppression Indicators
- Total Responses to Fire Calls
- Fire Calls Responded to within 5 minutes
- Structure Fires by Occupancy Type
- Structure Fires by Extent of Flamespread
- Unit Hour Utilization
- Unit Reliability
- Firefighter Fire-related Injuries and Deaths
- Civilian Fire-related Injuries and Deaths
- Technical Rescues and Recoveries
- Hazmat Incidents and Inspections
- Arson Clearance Rate
- False Alarms as a Percentage of Total Incidents
- Traffic Accidents En-Route to Incident Response
- Training Hours per Firefighter
- Citizen Satisfaction with Fire Suppression
EMS Indicators
- Number and Type of EMS Responses: BLS, ALS, Trauma, Cardiac
- EMS Response Time From Dispatch To Arrival On Scene
- Trauma Time on Scene
- Percent of Patients in Full Cardiac Arrest Who Have a Pulse Upon Delivery to a Medical Facility
- Collection Rates of Billed EMS
- Citizen Satisfaction with Emergency Medical Services
Community Risk Reduction Indicators
- Total Hazards and Hazard Abatements (within reporting period)
- Total Inspected Occupancies
- Percent of Total Inspected Occupancies Experiencing Fires
- Expenditures for Community Risk Reduction Efforts
- Community and School Presentations and Attendance